Privacy Policy
REBL LLC
Effective Date: December 30, 2025
REBL LLC (“REBL,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access our website, patient portal, and telehealth services (collectively, the “Services”).
Company Information
REBL LLC
1671 W Horizon Ridge Pkwy Ste 220
Henderson, NV 89012
Email: help@refill.co
1. Scope of This Policy
This Privacy Policy applies to information collected when you:
Visit or use our website
Create an account or complete an intake
Communicate with us electronically
Use our telehealth platform or related services
This Policy does not replace or supersede any Notice of Privacy Practices (HIPAA) that applies to Protected Health Information (“PHI”) handled by licensed healthcare providers.
2. Information We Collect
A. Information You Provide
We may collect information you voluntarily provide, including:
Personal Identifiers: name, date of birth, email address, shipping address, and account credentials
Health Information: medical history, symptoms, medications, allergies, images, lab information, and other information provided for care
Payment Information: transaction confirmations and limited billing details (payment processing is handled by third-party processors)
Communications: messages sent through our platform, email, or other support channels
Some information may constitute Protected Health Information (PHI) under applicable law.
B. Information Collected Automatically
When you use the Services, we may automatically collect:
Device & Usage Data: IP address, browser type, device identifiers, operating system, pages viewed, timestamps, and referring URLs
Cookies & Similar Technologies: used to enable core functionality, remember preferences, and analyze site performance
3. How We Use Your Information
We use information we collect to:
Provide, operate, and improve the Services
Facilitate telehealth services, including scheduling, evaluation, treatment planning, and care coordination
Process payments and fulfill orders when applicable
Communicate with you regarding your account, care, or service updates
Provide customer support and respond to inquiries
Maintain platform security and prevent fraud
Comply with legal, regulatory, and licensing requirements
4. How We Share Information
We do not sell your personal information.
We may share information as follows:
Healthcare Providers: licensed clinicians involved in your care
Pharmacies & Fulfillment Partners: when a valid prescription is issued and you elect or require fulfillment
Service Providers: vendors that support operations (hosting, analytics, payment processing, customer support, security)
Legal & Compliance: when required by law, regulation, subpoena, or to protect rights and safety
Business Transfers: in the event of a merger, acquisition, or sale of assets, consistent with applicable law
With Your Consent: or at your direction
All partners are required to maintain appropriate safeguards for your information.
5. Health Information, PHI & HIPAA
When REBL or its clinical partners collect or transmit Protected Health Information (PHI), it is handled in accordance with applicable healthcare privacy laws, including HIPAA.
Use and disclosure of PHI for treatment, payment, and healthcare operations may be governed by a separate Notice of Privacy Practices, which will be made available when required.
6. Cookies & Tracking Technologies
REBL uses cookies and similar technologies to:
Enable essential site functionality
Maintain login sessions
Remember preferences
Analyze usage and improve performance
You can control cookies through your browser settings. Disabling cookies may limit certain features of the Services.
7. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information. These include encryption, secure hosting environments, and access controls.
However, no system is completely secure, and we cannot guarantee absolute security of information transmitted through the internet.
8. Your Rights & Choices
Depending on applicable law, you may have the right to:
Access or update your information
Request deletion of certain information (subject to legal and clinical record retention requirements)
Opt out of marketing communications at any time
To exercise your rights, contact us at help@refill.co.
9. Children’s Privacy
REBL’s Services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact:
REBL LLC
1671 W Horizon Ridge Pkwy Ste 220
Henderson, NV 89012
Email: help@refill.co
REBL LLC
Effective Date: December 30, 2025
REBL LLC (“REBL,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access our website, patient portal, and telehealth services (collectively, the “Services”).
Company Information
REBL LLC
1671 W Horizon Ridge Pkwy Ste 220
Henderson, NV 89012
Email: help@refill.co
1. Scope of This Policy
This Privacy Policy applies to information collected when you:
Visit or use our website
Create an account or complete an intake
Communicate with us electronically
Use our telehealth platform or related services
This Policy does not replace or supersede any Notice of Privacy Practices (HIPAA) that applies to Protected Health Information (“PHI”) handled by licensed healthcare providers.
2. Information We Collect
A. Information You Provide
We may collect information you voluntarily provide, including:
Personal Identifiers: name, date of birth, email address, shipping address, and account credentials
Health Information: medical history, symptoms, medications, allergies, images, lab information, and other information provided for care
Payment Information: transaction confirmations and limited billing details (payment processing is handled by third-party processors)
Communications: messages sent through our platform, email, or other support channels
Some information may constitute Protected Health Information (PHI) under applicable law.
B. Information Collected Automatically
When you use the Services, we may automatically collect:
Device & Usage Data: IP address, browser type, device identifiers, operating system, pages viewed, timestamps, and referring URLs
Cookies & Similar Technologies: used to enable core functionality, remember preferences, and analyze site performance
3. How We Use Your Information
We use information we collect to:
Provide, operate, and improve the Services
Facilitate telehealth services, including scheduling, evaluation, treatment planning, and care coordination
Process payments and fulfill orders when applicable
Communicate with you regarding your account, care, or service updates
Provide customer support and respond to inquiries
Maintain platform security and prevent fraud
Comply with legal, regulatory, and licensing requirements
4. How We Share Information
We do not sell your personal information.
We may share information as follows:
Healthcare Providers: licensed clinicians involved in your care
Pharmacies & Fulfillment Partners: when a valid prescription is issued and you elect or require fulfillment
Service Providers: vendors that support operations (hosting, analytics, payment processing, customer support, security)
Legal & Compliance: when required by law, regulation, subpoena, or to protect rights and safety
Business Transfers: in the event of a merger, acquisition, or sale of assets, consistent with applicable law
With Your Consent: or at your direction
All partners are required to maintain appropriate safeguards for your information.
5. Health Information, PHI & HIPAA
When REBL or its clinical partners collect or transmit Protected Health Information (PHI), it is handled in accordance with applicable healthcare privacy laws, including HIPAA.
Use and disclosure of PHI for treatment, payment, and healthcare operations may be governed by a separate Notice of Privacy Practices, which will be made available when required.
6. Cookies & Tracking Technologies
REBL uses cookies and similar technologies to:
Enable essential site functionality
Maintain login sessions
Remember preferences
Analyze usage and improve performance
You can control cookies through your browser settings. Disabling cookies may limit certain features of the Services.
7. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information. These include encryption, secure hosting environments, and access controls.
However, no system is completely secure, and we cannot guarantee absolute security of information transmitted through the internet.
8. Your Rights & Choices
Depending on applicable law, you may have the right to:
Access or update your information
Request deletion of certain information (subject to legal and clinical record retention requirements)
Opt out of marketing communications at any time
To exercise your rights, contact us at help@refill.co.
9. Children’s Privacy
REBL’s Services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact:
REBL LLC
1671 W Horizon Ridge Pkwy Ste 220
Henderson, NV 89012
Email: help@refill.co
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